About Our Approach

To provide accessible, inclusive, and compassionate care plans that prioritise the bond and wellbeing of dogs and their owners, ensuring everyone, regardless of background or ability, has access to high quality services for their pets.

To create a world where dog ownership is accessible, inclusive, and rewarding for all. We aim to remove barriers that may prevent people from fulfilling the needs of their dogs, whether it be financial, social, mental or physical. We strive to build a community where people of all backgrounds, abilities and circumstances feel empowered to embrace the dog in their life, or even welcome a dog into their life. We envision a future where everyone is equipped with the knowledge and support to live a happy, healthy life with their canine companion.

Inclusivity

We are committed to creating a welcoming, safe space for all individuals, regardless of their gender identity, sexual orientation, race, ethnicity, or ability. We actively support and affirm LGBTQIA+, global majority, and disabled communities, ensuring that everyone feels respected and included. Our goal is to break down barriers so that dog training, dog walking, and pet care services are accessible to all, fostering a sense of belonging for every client.

Accessibility

We strive to make our services accessible to everyone, regardless of financial resources or physical mobility. We aim to offer flexible pricing options, with plans for discounts for low-income clients in the future, ensuring that cost is never a barrier to receiving quality canine services. Additionally, we design services that cater to clients with disabilities, such as in-home services. We also ensure multiple communication channels are available to meet varying needs, from phone to email to video calls.

Dog Centred Approach

The health and welfare of the dog are our top priorities. Our training methods are tailored to each dog’s individual needs, ensuring both their physical and emotional well-being. By understanding each dog’s unique personality and temperament, we create training and walking plans that encourage healthy behaviours and a strong bond between dog and owner. We believe a happy dog leads to a happy life together.

Education and Empowerment

We believe that empowered pet owners make better, more informed decisions about their dogs’ care and welfare. That’s why we prioritise providing honest, accurate, up to date information and advice to equip clients with the knowledge they need to support their dogs’ growth. We aim to demystify dog training and behaviour, providing tools and support that help clients build a lasting, positive relationship with their dogs.

Collaboration and Teamwork

We recognise that successful dog care is a team effort. We aim to build strong, lasting relationships with our clients, working closely with them to create personalised care plans that suit both the dog’s needs and the owner’s lifestyle. We value communication, cooperation, and mutual respect in all our relationships.

• To ensure the booking process is simple and accessible to all, offering multiple ways to book.

• To promote diversity and inclusivity, ensuring that people of all backgrounds, abilities, circumstances, and their dogs, are represented and supported.

• To utilise easy payment options with digital payment systems and installment plans, such as PayPal.

• To obtain a work vehicle and expand our services to other surrounding areas.

• To implement a sliding-scale “Pay What You Can” pricing model to ensure services are accessible to people of various financial backgrounds.

• To provide information and services in languages other than English, specifically in Welsh and British Sign Language.